City of Owen Sound

Important Links

Severe Weather Fact Sheet (pdf)
Kenny Drain ERS Update
Owen Sound Jail Correspondence Pkg (pdf)
Water & Waste Water Financial Plans
Kelso Beach Master Plan Report
Rec Centre Traffic Study
Accessible Customer Service
Annual Water Treatment Reports
New Zoning By-Law
Class Environmental Assessment Owen Sound
Wastewater Treatment Plant Upgrading

includes asphalt resurfacing

Feedback

Customer Feedback on Accessibility for Ontarians with Disabilities

The City of Owen Sound strives to meet the needs of all our citizens. We use your feedback to make sure that we meet reasonable expectations and can provide our services to all our users, and make improvements where necessary.

Send us your feedback using the online form below, or you may download this same form in an PDF format, print it off and bring it in to the Clerk's office. Download Survey Form 33 kb

Customer Service Standards [ pdf ] under the Accessibility for Ontarians with Disabilities Act (AODA) Legislation ONTARIANS WITH DISABILITIES ACT LEGISLATION
Customer Service Policy [ pdf ] under the Accessibility for Ontarians with Disabilities Act (AODA) Legislation ONTARIANS WITH DISABILITIES ACT LEGISLATION

Feedback Questions

When did you visit the City (any City facility)? (date and time)

What department (area) did you visit?

Did we respond to your customer service needs?
Yes No

Was our customer service provided in an accessible manner?
Yes No Somewhat
Please explain

Did you have any problems accessing our services?
Yes No Somewhat
Please explain

Contact Information (Optional)

Name*: (first and last)

Address*:

Phone: (where we can reach you)

Email*:

Preferred Method of Contact
Mail Phone Email